What is Gladia?
Gladia's Audio Transcription API is a revolutionary tool that transforms how businesses interact with audio and speech data. Designed for developers and product owners, this powerful API offers both asynchronous and real-time speech-to-text capabilities, ensuring accurate and timely transcriptions. Whether you’re in customer support, sales, or media production, Gladia’s API is equipped to meet diverse transcription needs while providing actionable insights from audio data.
What are the features of Gladia?
- Accurate Multilingual Transcription: Supports over 100 languages and dialects, allowing businesses to cater to a global audience.
- Asynchronous and Real-Time Streaming: Offers both async transcription with no hallucinations and real-time streaming with less than 300 milliseconds latency to ensure immediate access to transcriptions.
- Audio Intelligence Add-Ons: Enhance your transcription accuracy and insights with features like custom vocabulary, diarization, sentiment analysis, named entity recognition, and word-level timestamps.
- Low Latency: Experience real-time transcription with minimal latency, making it ideal for live calls and meetings.
- Seamless Integration: Compatible with various telephony protocols (like SIP and VoIP) and tech stacks for easy integration into existing platforms.
What are the characteristics of Gladia?
Gladia’s Audio Transcription API is designed with scalability and security in mind. Its architecture supports high volumes of audio processing while adhering to strict data protection regulations, ensuring user data is safeguarded. The API provides an easy setup, allowing businesses to embed advanced AI capabilities without requiring extensive IT resources or expertise.
What are the use cases of Gladia?
- Customer Experience: Improve the productivity of contact center agents with real-time AI that delivers immediate insights and next-best action recommendations based on ongoing conversations.
- Sales Enablement: Supercharge sales calls with accurate transcriptions and actionable insights, empowering sales teams to enhance their pitch and close deals more effectively.
- Meeting Assistants: Utilize flawless transcription for AI-powered meeting assistants that can take notes, summarize discussions, and ensure critical points are captured accurately.
- Media Production: Streamline the editing process by generating time-stamped transcripts, making it easier to create subtitles and captions for video content.
- Content Creation: Aid content creators by rapidly converting spoken content into written form, allowing for quick turnarounds on articles, transcripts, or social media posts.
How to use Gladia?
To get started with Gladia's API, sign up for a free account at app.gladia.io. Once registered, users can access the playground environment to experiment with various features or generate a new API key for immediate integration into their applications. Detailed documentation is available to guide users through the implementation process.
Gladia Pricing Information:
Gladia offers a flexible pricing structure, including a free tier for trial purposes, a pay-as-you-go option for users scaling their usage, and an enterprise option tailored for larger organizations needing customized solutions. For specific pricing details, users should visit the Pricing page.
Gladia Company Information:
Gladia is an industry leader in audio transcription technology, focusing on delivering high-quality speech-to-text solutions tailored for diverse industries. The company's commitment to accuracy, security, and scalability uniquely positions it to serve businesses of all sizes.
Gladia Contact Email:
For inquiries, please reach out via the contact form available on the Gladia website.
