What is HumanLayer?
HumanLayer is a cutting-edge API and SDK designed to integrate Human-in-the-loop capabilities into AI agents. This innovative solution allows AI agents to reach out to humans for essential feedback, input, and approvals, ensuring that high-stakes function calls are overseen by human operators. With HumanLayer, organizations can enhance their AI workflows by incorporating human oversight, making AI interactions safer and more reliable.
What are the features of HumanLayer?
- Approval Workflows: HumanLayer guarantees human oversight of critical function calls through customizable approval workflows. This feature allows organizations to manage and monitor AI actions effectively.
- Human as Tool: The platform enables the integration of various human contact channels into the agent toolchain, facilitating asynchronous, outer-loop agent workflows. This flexibility allows for a more dynamic interaction between AI agents and human users.
- Custom Responses and Escalations: HumanLayer allows for pre-filled response prompts, streamlining human-agent interactions. Users can route requests to specific individuals or teams, controlling who can approve or respond to LLM requests.
- Support for Popular Frameworks: HumanLayer is compatible with a variety of frameworks and LLMs, including LangChain, CrewAI, ControlFlow, LlamaIndex, Haystack, OpenAI, Claude, Llama3.1, Mistral, Gemini, and Cohere.
- Learning and Auto Approvals: This feature enables organizations to set thresholds for automatically approving or denying requests based on historical human interactions, enhancing efficiency and reducing manual oversight.
- Escalations and Timeouts: HumanLayer supports coordination of approvals across multiple teams and individuals, incorporating escalations and timeouts to ensure timely responses.
- Exporting Datasets for Training and Evaluations: Users can export live feedback from human SMEs to create high-fidelity labeled datasets for fine-tuning and evaluations, improving the overall performance of AI agents.
What are the characteristics of HumanLayer?
HumanLayer stands out due to its unique approach to integrating human feedback into AI workflows. The platform is designed to:
- Enhance AI Reliability: By incorporating human oversight, organizations can ensure that AI agents operate within safe parameters, reducing the risk of errors in high-stakes situations.
- Facilitate Collaboration: The ability to connect with various communication channels (Slack, Email, Discord) allows for seamless collaboration between AI agents and human users.
- Adapt to User Needs: With customizable workflows and response routing, HumanLayer can be tailored to meet the specific needs of different organizations and teams.
What are the use cases of HumanLayer?
HumanLayer can be applied in various scenarios, including:
- Customer Support: AI agents can handle initial inquiries and escalate complex issues to human agents for resolution, ensuring a high level of customer satisfaction.
- Sales and Marketing: AI agents can identify leads and gather initial information, while human team members can provide insights and approvals for follow-up actions.
- Project Management: AI agents can assist in tracking project progress and notifying team members for approvals on critical tasks, streamlining project workflows.
- Healthcare: In medical settings, AI agents can assist with patient inquiries and escalate cases requiring human intervention, ensuring patient safety and care quality.
How to use HumanLayer?
To get started with HumanLayer, follow these steps:
- Sign Up: Create an account on the HumanLayer platform.
- Integrate the SDK: Download and integrate the HumanLayer SDK into your existing AI framework.
- Configure Approval Workflows: Set up your approval workflows based on your organization's needs.
- Connect Communication Channels: Integrate your preferred communication channels (Slack, Email, Discord) for seamless interaction.
- Test and Deploy: Conduct thorough testing of your AI agents with human oversight before deploying them in a live environment.
HumanLayer Pricing Information:
- Starter Plan: Free forever for Hackers and Tinkerers, includes 100 requests/month free, then $20 for 200 additional requests. Works with all popular frameworks and allows up to 10 active users.
- Agent Toolkit: $500/month, removes HumanLayer branding, includes 2000 operations/month, advanced approval workflows, and priority support.
- Enterprise Plan: Custom pricing for large organizations, includes options for private VPC deployment, RBAC and SSO support, volume discounts, and expert advice on custom-built agents.
HumanLayer Company Information:
HumanLayer is committed to enhancing AI capabilities by integrating human feedback into the workflow, ensuring that AI agents operate effectively and safely.
HumanLayer Contact Email:
For inquiries, please reach out to [email protected].
