What is Unleash?
Unleash is a powerful AI-driven search tool designed to optimize workplace information retrieval. It offers a seamless experience for employees to access their company's collective knowledge from various sources, making it easier to simplify workflows and enhance productivity. With advanced features like semantic search and integrated assistants, Unleash transforms how teams interact with their data.
What are the features of Unleash?
Unleash boasts a range of features tailored to meet the unique needs of organizations:
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Workplace Search: A centralized platform that allows users to search across all integrated applications, enabling efficient data retrieval in one location.
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Chat Functionality: Instantaneous interaction with AI for real-time answers, allowing employees to get immediate responses without extensive searching.
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Collections: Users can organize knowledge into easily accessible categories, ensuring quick navigation and retrieval.
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Assistants: AI-powered assistants that integrate with tools like Slack, Teams, and Zendesk, providing users with automated answers sourced from the company’s knowledge base.
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Go Links: Shortened links for easy sharing and quick access to important resources within the company.
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Connectors: Integration with 70+ applications ensures that your workflow remains uninterrupted and all necessary tools are easily connected.
What are the characteristics of Unleash?
With Unleash, experience features that redefine data accessibility:
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AI-Powered Search: Advanced semantic search capabilities understand user intent, making sense of complex queries, and delivering relevant results even if the input is not perfect.
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Federated Search: Searches multiple knowledge bases simultaneously, providing a comprehensive view of the data needed for informed decision-making.
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Easy Integration: Simple setup processes allow teams to start utilizing Unleash without extensive IT involvement. The ability to seamlessly connect with existing tools boosts user adoption and satisfaction.
What are the use cases of Unleash?
Unleash is ideal for various scenarios across departments:
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People Ops: Streamlines access to team resources, contributing to employee efficiency and growth. Unleash can be customized to fit a company's unique needs.
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Sales Teams: Provides sales professionals with quick access to client information, proposals, and CRM databases, effectively boosting their ability to close deals and enhance customer relationships.
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Support Teams: Supports customer service by centralizing all support materials, allowing representatives to resolve inquiries faster and improve service quality.
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IT Departments: Facilitates access to critical IT documentation and troubleshooting guides for resolving tech issues swiftly and efficiently.
How to use Unleash?
To use Unleash, follow these simple steps:
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Integration: Connect Unleash to your existing applications using the available connectors.
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Search: Utilize the search bar to enter keywords or questions and receive instant AI-generated responses or relevant document links.
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Organize: Create Collections and Go Links to streamline access to frequently used materials and share them with your team.
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Collaborate: Use the integrated assistants within your preferred communication platforms to gain answers on-the-go.