What is Oracle BPM Suite?
Oracle Cloud Infrastructure (OCI) Process Automation is a cutting-edge, low-code service designed for developers and business users. This innovative platform enables the rapid design, deployment, and management of approval workflows across essential applications such as ERP, HCM, and CX systems. By streamlining repetitive tasks and integrating siloed experiences, OCI Process Automation accelerates productivity and innovation within organizations.
What are the features of Oracle BPM Suite?
1. Low-Code Design Experience:
With OCI Process Automation, users can take advantage of a visual design interface that allows both business and technical experts to create workflows quickly. By leveraging drag-and-drop functionality, users can compose tasks, decision rules, and embeddable web forms for both structured and dynamic processes.
2. Unified Workflow Management:
This service seamlessly automates processes across various applications, whether they are SaaS or on-premises. By breaking down fragmented workflows, OCI Process Automation enhances collaboration and decision-making across departments.
3. Prebuilt Templates and Integrations:
Oracle offers a vast library of prebuilt templates and supported application adapters. These resources minimize the need for manual data entry and help quickly deliver event-driven workflows, saving time and reducing errors.
4. Intelligent Document Processing (IDP):
The ability to capture and process unstructured data such as emails, PDFs, and documents transforms 80% of business data into actionable insights. IDP enhances workflow execution by optimizing procedures based on converted data.
5. Comprehensive Analytics and Reporting:
OCI Process Automation enables organizations to gain end-to-end visibility over their workflows. By analyzing business processes, teams can identify bottlenecks and implement improvements to meet service level agreements (SLAs).
What are the characteristics of Oracle BPM Suite?
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Scalability: OCI Process Automation is built to grow with your organization, allowing for quick adjustments and scalability as your business needs evolve.
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Reusability: The platform promotes the creation of reusable business rules and workflows, ensuring consistent decision-making across the organization and minimizing the time spent on redundant tasks.
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User-Friendly Interface: The intuitive low-code design experience attracts users with varying levels of technical expertise, eliminating barriers to automating processes.
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Smart Automation: Advanced decision engines allow for dynamic and context-aware automation, enabling the system to respond intelligently to various inputs and scenarios.
What are the use cases of Oracle BPM Suite?
1. Digital Workflows:
Organizations can enhance their existing business processes by automating workflows related to requisition-to-receipt, recruit-to-pay, and lead-to-invoice cycles. For example, an organization can streamline the employee onboarding process from application through training, tracking progress and approvals seamlessly.
2. ERP Financial Approvals:
Finance departments can consolidate invoice approvals and compliance checks using reusable approval rules. This streamlining reduces email exchanges and accelerates the overall approval process, especially in complex conditions.
3. HCM Employee Self-Service:
By automating workflows within Oracle HCM, organizations can provide personalized support to employees, speeding up onboarding and enabling them to access services via a unified platform.
4. CX Service Agent Guidance:
Customer service teams benefit from dynamic decision-making capabilities, which guide agents in resolving service tickets by connecting them to relevant action plans and complete customer profiles without requiring extensive knowledge of multiple systems.
How to use Oracle BPM Suite?
To get started with OCI Process Automation, users can follow these steps:
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Create an OCI Account: If you haven’t already, sign up for an Oracle Cloud account to access Process Automation.
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Utilize Prebuilt Templates: Begin by exploring the library of prebuilt templates to find workflows that fit your business requirements.
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Leverage the Low-Code Designer: Use the visual drag-and-drop interface to customize workflows, business rules, and forms as needed.
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Connect Applications: Integrate OCI Process Automation with your existing SaaS and on-premises applications via the extensive library of prebuilt connectors.
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Test and Deploy: Before going live, test your workflows to ensure they function as intended. Once confirmed, deploy them to start automating processes.
