What is June?
June is a comprehensive product and customer analytics software designed specifically for B2B SaaS companies. Built to streamline the product analytics process, June empowers businesses to gain actionable insights into customer behaviors and trends. By providing auto-generated reports and dashboards for each customer, the platform enhances engagement, retention, and overall satisfaction, enabling teams to focus on what truly matters: delivering value to their users.
What are the features of June?
Auto-Generated Customer Reports
June automatically creates detailed reports that highlight how individual companies utilize the product. This feature enables product teams to tailor their strategies based on real usage data.
Customer Health Score
With June, businesses can define and monitor a customer health score based on activity and engagement metrics. This allows teams to proactively manage at-risk accounts before churn occurs.
Integration Capabilities
June seamlessly integrates with popular tools like Salesforce, HubSpot, and Attio. Leveraging these integrations ensures that teams can operate efficiently and effectively without switching between different platforms.
Real-Time Analytics
Businesses can access real-time insights into customer engagement, feature adoption, and usage patterns. This enables swift decision-making and optimization of customer journeys.
Custom Dashboards
Each customer can enjoy a tailored dashboard that reflects their specific usage data, allowing customer success teams to provide personalized support and interventions.
Actionable Insights
June not only captures data but also equips teams with strategies to interpret them. By identifying what drives customer satisfaction, teams can implement strategies that improve retention.
What are the characteristics of June?
- User-Friendly Interface: June is designed for ease of use, with a simple, intuitive interface that allows both technical and non-technical users to navigate the platform effectively.
- Comprehensive Coverage: From monitoring engagement to identifying upsell opportunities, June covers all critical aspects of customer analytics.
- Scalability: As your business grows, June can scale seamlessly, accommodating additional integrations and increased data without compromising performance.
- Security Compliance: June provides a SOC 2 report and assists with GDPR compliance, ensuring that your data is handled with the utmost security and privacy.
What are the use cases of June?
- Customer Success Management: Customer success teams can leverage June to track engagement metrics, allowing them to tailor interactions and improve overall satisfaction.
- Sales Enablement: By understanding customer behavior and identifying upsell opportunities, sales teams can convert more leads and improve conversion rates.
- Product Development: Product managers can utilize insights gathered from June to inform roadmap decisions, prioritize features, and develop solutions that align with user needs.
- Churn Risk Management: Use June to proactively engage with at-risk customers. By monitoring health scores, businesses can intervene before churn occurs.
How to use June?
Setting up June is a breeze. Here are the simple steps:
- Integration: Connect June with your existing tools like Segment, Amplitude, or Mixpanel. If this is your first product analytics tool, simply add June’s snippet to your application, which takes less than 30 minutes.
- Customization: Tailor your dashboards to display the metrics that matter most to your team. Set up alerts for customer health scores to be notified when attention is required.
- Ongoing Monitoring: Regularly check your dashboards to gather insights and identify trends. Adjust your customer engagement strategies based on the actionable insights provided by June.
