What is Curious Thing?
Curious Thing AI offers a cutting-edge Voice AI Assistant designed specifically for businesses of all sizes. This innovative solution streamlines communication by answering business calls, scheduling meetings, and addressing frequently asked questions over the phone. Powered by advanced ChatGPT technology, Curious Thing's voice AI can also make outbound calls, significantly enhancing operational efficiency and driving revenue growth.
What are the features of Curious Thing?
- Plug and Play AI Assistants: Fast to deploy and designed for immediate impact, Curious Thing’s AI agents are the ideal team members, embodying the AI capabilities you've always envisioned.
- Bilingual Capabilities: Our AI agents can communicate in multiple languages, ensuring that you can serve a diverse customer base effectively.
- Real-time Call Summaries: Receive instant summaries of calls via text, allowing for quick follow-ups and improved customer service.
- Appointment Management: The AI can manage appointments, including making, cancelling, and rescheduling, ensuring that your calendar is always up to date.
- Dynamic Call Routing: Calls can be dynamically routed to the appropriate individuals or departments, enhancing the customer experience.
- Multi-channel Communication: Engage with customers through various channels, including phone calls, text messages, and emails, before, during, or after the call.
- Custom AI Agents: Tailor the voice AI agents to meet your specific business needs while adhering to the highest global privacy and security standards, including ISO 27001, SOC 2 certifications, GDPR, and HIPAA compliance.
What are the characteristics of Curious Thing?
Curious Thing’s voice AI assistants are designed to provide a best-in-class conversational experience. They can handle any volume of calls, from 100 to 100,000, ensuring scalability for your business. The AI technology is continuously evolving, offering new innovations to transform your operations. With 82% of end users reporting a positive experience, the AI is not just a tool but a valuable asset to your customer service strategy.
What are the use cases of Curious Thing?
- Customer Support: Handle inbound customer inquiries efficiently, providing instant responses and reducing wait times.
- Lead Qualification: Qualify inbound leads through intelligent conversations, ensuring that your sales team focuses on high-potential prospects.
- Appointment Booking: Capture lead details and book appointments on the spot, increasing conversion rates and customer satisfaction.
- Follow-up Calls: Conduct follow-up calls for payment reminders or to retrieve missing documents, enhancing customer engagement.
- 24/7 Availability: Offer round-the-clock support, resolving inquiries outside of regular business hours and improving overall customer satisfaction.
How to use Curious Thing?
To get started with Curious Thing’s Voice AI Assistant, simply sign up for a demo on our website. Once you have access, you can customize the AI agent to fit your business needs, integrate it with your existing CRM solutions, and begin deploying it for inbound and outbound calls.
