What is WowTo?
In an era where visual communication is paramount, WowTo emerges as an innovative solution for businesses seeking to create and host a comprehensive video knowledge base. Designed for both support and training needs, WowTo simplifies the process of video creation, allowing users to craft engaging how-to videos, support videos, and educational content that enhance user experience and reduce support ticket volume. With an array of versatile tools, WowTo provides an integrated platform that fosters better customer support and satisfaction.
What are the features of WowTo?
AI-Powered Video Creation
One of the standout features of WowTo is its AI-powered video creator. This sophisticated tool enables users to generate step-by-step how-to videos effortlessly. With just a few clicks, even those with no prior design expertise can create polished and professional-quality content.
Comprehensive Video Knowledge Base Builder
The Video Knowledge Base Builder allows organizations to compile a rich repository of videos, providing users with easy access to support and training materials. This not only streamlines information delivery but also enhances the overall user experience.
In-App Video Widget
WowTo takes support a step further by offering an in-app video widget, making it possible to deliver support videos and tutorials directly within your website or application. This feature ensures that users have access to the help they need, precisely when they need it.
Localized and Multilingual Capabilities
Understanding the global nature of business today, WowTo offers multilingual support, allowing users to create videos in various languages. This feature caters to diverse customer bases, ensuring that all users can benefit from the provided video resources.
Effortless Video Updates
With products constantly evolving, it's crucial that supporting documents do the same. With WowTo, updating videos is a simple process, allowing businesses to keep their content current and relevant without extensive time commitments.
Integrated Access
WowTo seamlessly integrates with popular tools like Intercom, Jira, and Slack, providing easier access to video resources across your existing workflows. This ensures that users can find the support they need without leaving their preferred platforms.
What are the characteristics of WowTo?
- User-Friendly Interface: The WowTo platform is designed to be intuitive, making video creation accessible for everyone, regardless of skill level.
- Custom Branding Options: Users can customize their video knowledge base with branding elements such as logos and cover art, ensuring a cohesive representation of their brand.
- High-Quality AI Voice Overs: WowTo includes options for natural AI voice overs, allowing businesses to select dialects that suit their target audience, enhancing the relatability of their videos.
- Diverse Format Support: Users can create videos using images, or convert existing PDFs and PPTs into engaging visual content, maximizing the utility of existing materials.
What are the use cases of WowTo?
- Customer Support: WowTo is an invaluable tool for support teams, allowing them to reduce the number of support tickets by equipping customers with the information they need through videos.
- Training Programs: Businesses can leverage WowTo to create training videos that guide employees through processes, enhancing learning and retention.
- Education: Educational institutions can utilize WowTo to build video libraries for students, making complex subjects more digestible and engaging.
- Product Launches: When launching new products, companies can showcase how to use them through instructional videos, generating excitement and easing the onboarding process for new customers.
How to use WowTo?
- Install the WowTo Chrome Extension: Start by installing the WowTo Chrome extension for easy video creation.
- Create a Video: Use the extension to record your screen or upload images/PDFs/PPTs to generate your video.
- Customize Your Video: Add voice overs, titles, and any required branding elements to match your company’s identity.
- Publish and Organize: Publish your video to your WowTo video knowledge base and organize it in a format that best suits your users’ needs.
- Integrate with Other Tools: Connect your video library with tools like Intercom or Zendesk to enhance accessibility for your customers.
